Advertiser Disclosure

Small Business Owner’s Guide To Business Phone Systems

If you're ready for a business phone system, our guide details the most common types of phone systems to help you make the most informed decision.

    Erica Seppala
  • Last updated onUpdated

  • Shelbi Wescott
  • REVIEWED BY

    Shelbi Wescott

    Managing Editor

Our content reflects the editorial opinions of our experts. While our site makes money through referral partnerships, we only partner with companies that meet our standards for quality, as outlined in our independent rating and scoring system.
Key Takeaways
  1. Three main business phone systems are key telephone systems, private branch exchange, and Voice over Internet Protocol (VoIP).
  2. Differences between the different phone systems include upfront costs, monthly costs, required hardware, and whether the system uses landlines or internet to connect callers.
  3. As older systems are becoming obsolete, more businesses are turning to VoIP, which offers reliable service, advanced features, and other ways to communicate with employees and customers.
Erica Seppala

Erica Seppala

Editor & Senior Staff Writer at Merchant Maverick
Erica began writing on small business topics in 2008. She joined Merchant Maverick in 2018 and focuses on loans, accounting, and POS. She is a Certified ProAdvisor for QuickBooks Online and QuickBooks Payroll. She has been cited in MSN, Reader's Digest, Vox, U.S. News & World Report, and Real Simple. She is a graduate of Limestone University and resides in Greenville, South Carolina.
Erica Seppala
View Erica Seppala's professional experience on LinkedIn.
Our Experts Are Listening

Get in touch with a real human being on the Merchant Maverick team! Send us your questions, comments, reviews, or other feedback. We read every message and will respond if you'd like us to.

Our Experts Are Listening

Get in touch with a real human being on the Merchant Maverick team! Send us your questions, comments, reviews, or other feedback. We read every message and will respond if you'd like us to.