This free invoicing software has a generous feature set to meet your small business needs.
WRITTEN & RESEARCHED BY
Editor & Senior Staff Writer
Last updated onUpdated
REVIEWED BY
Managing Editor
| Total Rating | 4.6 |
|---|---|
| Pricing4.8 | |
| Ease Of Use4.7 | |
| Features4.3 | |
| Customer Service4.9 | |
| User Reviews4.8 | |
Invoice Limit
500/yearPricing
$0/monthBusiness Size
Small to mid-sized businessesTable of Contents
Zoho Invoice is invoicing software that boasts multiple professional templates, a client portal, autoscheduling, and multilingual invoicing. Zoho Invoice also features strong mobile apps, excellent customer service, and other helpful business features, such as expense tracking and project management. And the best part? It’s completely free.
However, there are a few downsides. Zoho Invoice limits your number of invoices to 500 per year. And while there is a project manager feature, you are limited to just three projects at a time. There is also no true inventory feature.
If you need full-fledged accounting software, Zoho Books may be a better fit. However, if you’re looking for a free invoicing solution, Zoho Invoice is a great option.
| Pricing4.8 |
|---|
| Software Plans 5.0 |
| Pricing Transparency 5.0 |
| Pricing Customization 4.0 |
You can sign up with Zoho Invoice for free. There are no ads or hidden fees.
| Zoho Invoice Plans | Price | When To Use |
|---|---|---|
| Zoho Invoice Forever Free | $0/month | If you are a freelancer or small business owner on a budget with invoicing needs |
There are also no contracts, and you do not have to provide your credit card information.
The Zoho Invoice Forever Free plan costs $0/month and includes:
As far as add-ons specifically for Zoho Invoice, there aren’t any. However, you may opt to purchase other Zoho products — such as Zoho Books accounting software — which integrate with Zoho Invoice.
Overall, we love that Zoho Invoice is free, although we wish there were more add-on features available. Despite this small flaw, we give Zoho Invoice a rating of 4.8/5 for pricing.
| Ease Of Use4.7 |
|---|
| Initial Setup 5.0 |
| Software Reliability 4.0 |
| Everyday Use 5.0 |
| Integrations 5.0 |
Zoho Invoice is well-organized and easy to use. A comprehensive help section can walk you through any issues that might arise, but overall, it’s an intuitive interface. Zoho features multiple templates that are easily customizable. Customers can make payments online, and you can also set up automated reminders.
When you’re getting started, populating a customer list is simple, as is importing an existing list. The dashboard is functional, and you can assign permissions and create your preferences. There’s a decent amount to sort through, but it’s pretty easy to navigate through the extensive feature set. While there are a few reports of occasional glitches, the software is reliable overall.
Zoho Invoice integrates with 40+ apps. This includes other Zoho products such as Zoho Books, Zoho Projects, and Zoho CRM. Zoho Invoice also integrates with Slack, Microsoft 365, and Google Workspace, as well as payment processors such as Stripe and Authorize.Net. API is available for developers.
Mobile apps are available for both iOS and Android devices.
Overall, we find that Zoho Invoice is easy to use, even if you have no prior experience with invoicing software. This led to our rating of 4.7/5 for ease of use.
| Features4.3 |
|---|
| Invoicing Basics 5.0 |
| Invoice Automations 4.0 |
| Inventory 3.0 |
| Currency & Languages 5.0 |
| Time Tracking 5.0 |
| Reporting 3.0 |
| Accounting & Bookkeeping 4.0 |
Zoho Invoice offers lots of invoicing features and automations. This is especially impressive considering that the software is forever free.
| Zoho Invoice Features | Availability |
|---|---|
| Customizable Invoices | |
| Estimates | |
| Client Portal | |
| Contact Management | |
| Expense Tracking | |
| Multilingual Invoicing | |
| Invoice Scheduling | |
| Automatic Invoice Reminders | |
| Inventory | |
| Time Tracking | |
| Project Management | |
| Sales Tax Support | |
| Payment Gateway Integrations | |
| Number Of Reports | 30+ |
The software does fall short in some areas — most notable, inventory and reporting. Still, the feature set is pretty great, which is why we give Zoho Invoice a rating of 4.3/5 in terms of features.
Here’s a breakdown of the software’s most notable features.
The Zoho Invoice dashboard is clean and easy to navigate. It provides a graph of charts and expenses and breaks down total receivables. You can easily access all features right from the dashboard, and a chatbot is available to help with common issues.
When it comes to invoicing, it doesn’t get much better than Zoho. Here’s what you can expect from this free software solution:
Zoho Invoice’s contact settings are particularly well-developed. Here’s what to expect:
You can track expenses through Zoho Invoice.
Note: Like most software using bank live feeds, Zoho Invoice partners with Yodlee, which may violate some banks’ Terms and Conditions. Consult with your bank to see whether live bank feeds are a good choice for you.
You can manage items in Zoho Invoice and record the name, unit, rate, and description of a particular item. There is no way to track inventory.
While you won’t find a tab for Projects, you can still create and track projects and tasks. You can:
| Customer Service4.9 |
|---|
| Personal Support 4.8 |
| Self-Service 5.0 |
Zoho Invoice offers excellent customer support and plenty of support resources for its users, which strongly influenced our rating of 4.9/5 in this category. Unfortunately, Zoho Invoice no longer offers phone support.
| Zoho Invoice Customer Service | Availability |
|---|---|
| Phone Support | |
| Email Support | |
| Support Tickets | |
| Live Chat | |
| Dedicated Support Representative | |
| Knowledge Base or Help Center | |
| Videos & Tutorials | |
| Company Blog | |
| Social Media |
Emails and support forms are generally responded to within a few hours. There are also self-service resources available if you don’t want to wait. Support options include:
| User Reviews4.8 |
|---|
| User Feedback 5.0 |
| Review Site Aggregate 4.5 |
For the most part, Zoho Invoice is highly regarded by customers and receives strong ratings across the board. The software earns ratings of 4.7/5 (based on 340+ reviews) on G2, 7.9/10 (based on 40+ reviews) on TrustRadius, and 4.7/5 (based on 740+ reviews) on Software Advice.
We considered all user feedback when giving our own rating of 4.8/5 for this category.
While most reviews are positive, there are a few complaints worth nothing. Some issues that users faced with Zoho Invoice include:
It is worth noting that Zoho does a good job of responding to customer reviews and complaints both quickly and kindly, and representatives do what they can to set things right.
As mentioned, Zoho Invoice receives primarily positive reviews. Users most like:
Zoho Invoice uses 256-bit SSL encryption, two-factor authentication, and regular virus detection and prevention scanning. Zoho Invoice regularly backs up data onto multiple servers in undisclosed locations.
Additional physical measures are taken to ensure data security, including 24/7/365 surveillance, video monitoring, and bulletproof walls. Learn more about Zoho’s security measures by visiting the company’s website.
| Zoho Invoice Review Summary | |
|---|---|
| Pricing Range | $0/month |
| Choose If You Need |
|
Zoho Invoice has a lot to offer, especially for free software — you won’t find an outdated interface spammed with ads here. Automations, international invoicing, solid mobile apps, and a client portal make this a strong invoicing choice. Extras like expense tracking, project management, and time tracking only sweeten the deal.
There are some areas where Zoho Invoice is lacking, though. The limitations of 500 invoices per year may take this software out of the running for some businesses, while businesses that seek more advanced features — such as inventory management and strong tax support — may find accounting software to be a better fit.
While not perfect, Zoho Invoice receives a respectable overall score of 4.6 out of 5 stars. Businesses that want budget-friendly software that’s easy to use, whether in the office or on the go, should consider giving Zoho Invoice a try. After all, there’s nothing to lose.
We spend hours researching and evaluating invoicing software that we review at Merchant Maverick, placing special emphasis on key characteristics to generate our service provider ratings.
When rating invoicing software, we use a 35-point rubric that looks at pricing, ease of use, features, customer service, and user reviews. We weigh each section differently to calculate the total star rating.
Each section is further broken down into granular, weighted subsections, in which we look at specific attributes, like whether additional accounting features are available, the cost and quality of each pricing plan, the number of extra fees, and the availability of a free trial.
Learn more about how we rate invoicing software.
The Merchant Maverick Seal of Approval 🏆
Zoho Invoice |
|---|
After hours of in-depth research and evaluation, we can confidently recommend this brand to our readers. Get started today and see Zoho Invoice for yourself.
The Merchant Maverick Seal of Approval 🏆
Zoho Invoice |
|---|
After hours of in-depth research and evaluation, we can confidently recommend this brand to our readers. Get started today and see Zoho Invoice for yourself.
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The vendors that appear on this list were chosen by subject matter experts on the basis of product quality, wide usage and availability, and positive reputation.
Merchant Maverick’s ratings are editorial in nature, and are not aggregated from user reviews. Each staff reviewer at Merchant Maverick is a subject matter expert with experience researching, testing, and evaluating small business software and services. The rating of this company or service is based on the author’s expert opinion and analysis of the product, and assessed and seconded by another subject matter expert on staff before publication. Merchant Maverick’s ratings are not influenced by affiliate partnerships.
Our unbiased reviews and content are supported in part by affiliate partnerships, and we adhere to strict guidelines to preserve editorial integrity. The editorial content on this page is not provided by any of the companies mentioned and has not been reviewed, approved or otherwise endorsed by any of these entities. Opinions expressed here are author’s alone.
Our team of experts spends hours on every review so that we can find the best companies to recommend to our readers. Zoho Invoice made the cut.
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