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Join For FreeWhile Wells Fargo discontinued its small business loans program, they do have business lines of credit and SBA loans. Is Wells Fargo right for you?
Total Rating | 3.8 |
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Rates & Fees5.0 | |
Services3.9 | |
Eligibility Requirements3.7 | |
Application3.8 | |
Sales & Advertising Transparency4.6 | |
Customer Service1.7 | |
User Reviews1.5 |
Table of Contents
Wells Fargo is the third largest bank in America when measured by assets and has branches in 37 states. While it does business with some of the biggest corporations in the world, Wells Fargo also offers SBA loans and lines of credit to small businesses.
Services3.9 |
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Lending Services 3.0 |
Lending Limits 4.0 |
Payment Portal & Mobile App 5.0 |
Wells Fargo offers small businesses secured and unsecured business lines of credit. Rather than coming in a single lump sum, lines of credit allow customers to borrow against an established credit limit, drawing upon it at will. They can draw as many times as they want so long as they don’t exceed the credit limit, paying interest only on the amount they use.
The bank also offers SBA loans which are partially guaranteed by the federal Small Business Administration. This guarantee allows borrowers to access terms and rates that would otherwise be unavailable to them.
While these options cover a decent range of circumstances, it’s a surprisingly small breadth of offerings from such a huge institution. Borrowing amounts are also on the small side unless you’re going the SBA loan route. It all averages out to a 3.9/5 for services offered.
Eligibility Requirements3.7 |
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Availability 4.5 |
Borrower Qualifications 2.8 |
Transparency 5.0 |
Wells Fargo uses several different guidelines to evaluate potential borrowers. In addition to the prerequisites below, Wells Fargo will also look at your capacity to convert assets to cash. If you’ve declared bankruptcy within the last 10 years, the bank will be unlikely to extend credit to you. You’ll also need to have been profitable for the last two years.
Time In Business | 2 years (except Small Business Advantage LoCs) |
Credit Score | 680 |
Revenue | $1.50 in cash flow for every $1 borrowed |
All things considered, Wells Fargo’s borrower qualifications are pretty reasonable and transparent — as far as traditional lenders go. The two years in business qualification is standard for banks, but Wells Fargo notably makes provisions for younger businesses with its Small Business Advantage lines of credit. You’ll need good credit to qualify, which is also standard for banks.
The revenue requirements are a little different than you’ll see with a lot of online lenders. Instead of defining a minimum cash flow, Wells Fargo sets the requirement relative to the amount you want to borrow. That said, a 1.5 ratio is a bit higher than average and may put lending out of reach of companies without strong cashflow.
All this considered, we give Wells Fargo a 3.7/5 for eligibility requirements.
Rates & Fees5.0 |
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Pricing 5.0 |
Affordability 5.0 |
As a large bank, Wells Fargo offers a wide variety of products through multiple divisions, with excellent terms, low fees, and interest rates close to prime. It doesn’t get too much better than this until you get to the rates offered to large corporations. We give Wells Fargo a 5/5 for rates and fees.
Below is a look at what the bank offers small businesses.
These are the terms and fees for Wells Fargo lines of credit:
Borrowing Amount |
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Term Length |
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Interest Rate |
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Additional Fees |
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Collateral |
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Wells Fargo offers three versions of a revolving line of credit to small businesses: two unsecured and one secured. For the uninitiated, a revolving line of credit functions similarly to a credit card. In fact, you can get it linked to a Mastercard access card for more convenient usage. You pay interest only on the amount of credit you’ve drawn upon, and as you pay off your debt, you free up your credit to be used again.
Wells Fargo’s credit line products are the BusinessLine line of credit and the Small Business Advantage line of credit, which are both unsecured lines of credit for businesses that have been in operation for fewer than two years. For businesses with sales between $2 million and $10 million, there’s also the Wells Fargo Prime Line of Credit. This is a secured line of credit. It has different collateral requisites and higher credit limits than the other products. It also features interest-only payments.
Advance fees are not charged unless otherwise stated. Advance fees are charged as follows:
These are the terms and fees for Wells Fargo SBA loans:
Borrowing Amount |
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Term Length |
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Interest Rate | See current rates |
Collateral | Varies by product |
Wells Fargo is an approved SBA lender, offering both 7(a) and 504 loans to qualifying businesses. With SBA 7(a) loans, expect to make a 10% down payment and provide collateral in the form of assets or real estate.
Wells Fargo charges no first-party fees on 7(a) loans up to $150,000. Loans from $150,001 to $750,000 are charged 3% of the guaranteed part of the loan. That percentage rises to 3.75% for loans above $1 million. All SBA 504 loans are charged a fee of 3.5% of the SBA debenture amount.
Application3.8 |
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Application Process 5.0 |
Application Timeline 2.5 |
Depending on the product you’re applying for and whether or not you are an existing Wells Fargo customer, you can apply online or in person at your local branch. Note that SBA loan applications must be completed in person.
To apply online for a line of credit, you’ll need:
Prime Line of Credit applicants will also need to provide:
Wells Fargo will usually inform applicants of its decision in written form within 10 business days. Prime Lines of Credit will take slightly longer to approve, typically two weeks after all documentation has been submitted.
It all adds up to a transparent but slow application process. This is typical of traditional lenders, but if you want their rates you need to play on their timeline. Wells Fargo gets a 3.8/5 for its application process.
Sales & Advertising Transparency4.6 |
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Sales Practices 5.0 |
Web Presence 4.0 |
While Wells Fargo has developed a reputation for behind-the-scenes hijinks, you might be surprised to hear that it has one of the most transparent websites of any large bank, with exhaustive breakdowns of fees and terms in the FAQs.
As large banking websites go, Wells Fargo’s site is easy to navigate. Bank personnel appear to be similarly transparent, although you may have to get transferred a few times to reach someone able to answer all of your questions. The bank has an active social media presence, but its public reputation isn’t exactly stellar. We rate Wells Fargo 4.6/5 for transparency in terms of its business loans.
Customer Service1.7 |
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Personal Support 2.1 |
Self-Service 1.0 |
As a gigantic banking institution, Wells Fargo is not known for its personal touch. Expect to have to navigate through some menus to find the help you need. That said, you should be able to reach someone whenever you need to.
Wells Fargo Business Loans Customer Service | Availability |
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Phone Support | |
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Live Chat | |
Dedicated Support Representative | |
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Videos & Tutorials | |
Company Blog | |
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Self-service options are limited to the disclosures you see about the products. Don’t expect any deep dives on how these products work on-site. We give Wells Fargo a 1.7/5 for customer service.
User Reviews1.5 |
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User Feedback 1.0 |
Review Site Aggregate 2.0 |
While Wells Fargo can offer a lot of value to small businesses, the bank’s name has become almost synonymous with “questionable business practices.” Wells Fargo isn’t accredited with the BBB, but the company has an F rating with the organization due to a combination of government actions taken against the bank over the past three years, as well as thousands of customer complaints.
It should be noted that most of these complaints concern personal bank accounts and employment practices more than business loans, but regardless, you’re looking at doing business with a company that is, to put it nicely, ethically challenged.
Wells Fargo gets a rating of 1.5/5 for user reviews.
Among the multitude of complaints about Wells Fargo are:
While Wells Fargo’s reputation has taken a bit of an online beating, there are positive reviews that praise elements like:
Wells Fargo’s rates, terms, and fees are significantly better than you’ll find in most of the alternative markets and, unlike a lot of other big bank competitors, they’re not completely out of reach of small businesses. In fact, we consider Wells Fargo to be among the best small business loans. The loss of Wells Fargo’s small business term loan programs is a bit of a blow to Wells Fargo’s previous small business-friendly reputation, but its lines of credit still offer a lot of value and decent rates.
On the other hand, the company’s poor consumer reputation can’t be ignored. Are legitimately good products worth dealing with a troubled institution? It all depends on your appetite for chaos, but I’d recommend taking your time, Googling recent news about the bank, and doing your own risk assessment. We give Wells Fargo’s business loans an overall rating of 3.8 out of 5.
Merchant Maverick has been researching and reviewing business lenders since 2015. Our writers have tested over a hundred different funding products, including traditional term loans, online loans, lines of credit, start-up loans, merchant cash advances, and equipment financing. In each review, we evaluate rates and fees, services, eligibility requirements, application process, sales and advertising transparency, customer service, and user reviews.
Read more about how we rate business loans and funding products.
When comparing different lenders and loan products, we consider many data points, including the ease and transparency of the application process, interest rates, repayment structure, sales ethics, time to funding, revenue and time in business qualifications, and credit score requirements. Our lists of the best funding products include only those we’ve deemed worthwhile from multiple vantage points, and often share qualities such as widespread accessibility across fifty states, low rates, flexible requirements, and competitive borrowing amounts.
We spend an average of 10-15 hours researching and updating each one of our lists, making sure the loans and funding products included meet our internal standards for quality and reputation.
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The vendors that appear on this list were chosen by subject matter experts on the basis of product quality, wide usage and availability, and positive reputation.
Merchant Maverick’s ratings are editorial in nature, and are not aggregated from user reviews. Each staff reviewer at Merchant Maverick is a subject matter expert with experience researching, testing, and evaluating small business software and services. The rating of this company or service is based on the author’s expert opinion and analysis of the product, and assessed and seconded by another subject matter expert on staff before publication. Merchant Maverick’s ratings are not influenced by affiliate partnerships.
Our unbiased reviews and content are supported in part by affiliate partnerships, and we adhere to strict guidelines to preserve editorial integrity. The editorial content on this page is not provided by any of the companies mentioned and has not been reviewed, approved or otherwise endorsed by any of these entities. Opinions expressed here are author’s alone.
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