ERC Guaranteed helps eligible business owners claim ERC refunds, all backed with excellent customer support and audit protection.
WRITTEN & RESEARCHED BY
Editor & Senior Staff Writer
Last updated onUpdated
REVIEWED BY
Lead Staff Writer
| Total Rating | 3.8 |
|---|---|
| Fees3.0 | |
| Features2.7 | |
| Refund Process & Timeline5.0 | |
| Customer Service4.9 | |
| User Reviews4.2 | |
On 1/10/24, IRS Commissioner Daniel Werfel announced that the IRS is continuing to improve and automate ERC review procedures and will begin processing new ERC claims in the spring following the moratorium implemented in September. Existing claims are still being processed and eligible businesses can still submit an ERC claim through reputable top ERC companies to be processed when the moratorium ends. Visit our full breakdown of the ERC pause for the latest information.
Table of Contents
ERC Guaranteed – Sunrise Business Solutions is a tax and accounting firm that helps businesses of all sizes claim the Employee Retention Credit (ERC) retroactively. Starting with a free analysis, ERC Guaranteed helps businesses determine if they are eligible for this tax credit. If so, ERC Guaranteed can, for a fee, calculate the credit and complete all paperwork to submit to the IRS for an ERC refund potentially worth thousands of dollars.
ERC Guaranteed takes the guesswork out of calculating the ERC and filling out and submitting Form 941-X to claim the credit. The company also offers a comprehensive report, audit protection, and no upfront fees. ERC Guaranteed has earned five-star reviews from past and current clients due to its speed of processing and exceptional customer support.
ERC Guaranteed has a team of over 100 professionals, including ERC specialists, CPAs, and lawyers, to ensure accuracy and compliance. The company offers services to businesses in all 50 states.
ERC Guaranteed works with qualified businesses to claim the ERC. ERC Guaranteed focuses on maximizing ERC refunds while also providing a risk-free guarantee and unique features like 150+ reports showing each client how they qualify, how the refund was calculated, and other important information.
| Fees3.0 |
|---|
| ERC Refund Fees 2.1 |
| ERC Consultation Fees 5.0 |
Like many other ERC companies, ERC Guaranteed does not disclose its fees upfront. ERC Guaranteed simply discloses that its fee is a portion of your refund, and this fee is lower for nonprofits. You can learn more about fees after you receive your free ERC analysis. The company does note that its fees are 25% to 30% lower than its competitors. However, the lack of transparency did negatively impact our rating.
ERC Guaranteed does not charge upfront fees for its services. Instead, the fee will be collected only after you’ve received your ERC refund.
| Features2.7 |
|---|
| ERC Services 3.0 |
| Additional Tax Services 0.0 |
ERC Guaranteed specializes in ERC claims. While it does offer several great features, it doesn’t offer things like ERC refund calculators, ERC loans, or additional tax services outside of ERC, all of which affected our rating for this category.
ERC Guaranteed does offer the following:
| Refund Process & Timeline5.0 |
|---|
| Ease Of Refund Process 5.0 |
| Speed Of ERC Processing 5.0 |
ERC Guaranteed has a simple four-step ERC refund process. Start the process by applying. ERC Guaranteed states that you can confirm your ERC qualification in just a couple of minutes.
Once it’s determined that you qualify, you will submit your documents so that ERC Guaranteed can prepare and file your ERC.
Next, you’ll wait to receive your check from the IRS. Once your check clears, you’ll pay ERC Guaranteed’s fee.
ERC Guaranteed works fast to complete and file your ERC claim. Form 941-X is filed with the IRS within seven days. Once filed, you’ll receive your check after it’s processed by the IRS — a process that takes a minimum of three to four months. The speed of processing and the ease of applying for ERC is why we gave ERC Guaranteed a perfect score.
| Customer Service4.9 |
|---|
| Personal Support 4.7 |
| Self-Service 5.0 |
ERC Guaranteed has received rave reviews from its clients for its professional and knowledgeable ERC specialists. This level of customer service, combined with numerous methods of communication, is why we gave ERC Guaranteed a near-perfect rating.
| ERC Guaranteed Customer Service | Availability |
|---|---|
| Phone Support | |
| Email Support | |
| Support Tickets | |
| Live Chat | |
| Dedicated Support Representative | |
| Knowledge Base or Help Center | |
| Videos & Tutorials | |
| Company Blog | |
| Social Media |
ERC Guaranteed has numerous ways to get in touch, whether you’re a new client or have already filed your claim. This includes live chat, email support, phone support, and a dedicated ERC specialist that helps you through the application and claim process.
ERC Guaranteed also maintains a company blog with helpful posts about the ERC, as well as social media profiles on Instagram and Facebook.
| User Reviews4.2 |
|---|
| Customer Feedback 5.0 |
| Review Site Aggregate 3.8 |
ERC Guaranteed has a decent reputation with its clients, earning a 4.6/5 star rating (based on 27 reviews) on Google and 3.2/5 stars on TrustPilot (based on 4 reviews). ERC Guaranteed is accredited by the Better Business Bureau, where it holds an A+ rating. Most reviews are positive, which contributed to ERC Guaranteed’s high score for user reviews.
It’s difficult to find negative reviews and complaints about ERC Guaranteed, as the vast majority of clients are pleased with the services provided. However, there are a few common complaints across ERC companies that may apply here, including:
It’s worth noting that processing time complaints are likely caused by the IRS’s ERC pause, which is outside of ERC Guaranteed’s control.
An overwhelming majority of ERC Guaranteed’s reviews are positive, with clients citing that they most like:
While more ERC companies are surfacing, ERC Guaranteed stands out for many reasons. Its user reviews are positive, with many clients praising the company for its responsiveness, accuracy, and fast claim process. ERC Guaranteed also offers several unique features for your protection, including comprehensive reports and audit protection.
Additionally, the company works to file your paperwork in seven days or less, while other competitors may take several weeks or longer. There are also no upfront fees required, so you don’t pay until you have your refund in hand.
A potential concern is that ERC Guaranteed doesn’t disclose its fees upfront, although you can sign up for a free analysis to learn more. Despite not disclosing fees, user reviews indicate that pricing is extremely competitive.
Another potential issue is that ERC Guaranteed doesn’t offer ERC loans for businesses that need fast cash. For those comfortable with waiting for the IRS to process their claim, this shouldn’t be a problem.
Overall, ERC Guaranteed has a great reputation and goes above and beyond to do its due diligence to ensure ERC refunds are maximized and accurate. Get started today with a free analysis, or if you’re still checking out your options, start your search with our list of the best ERC companies.
We spend hours researching and evaluating each ERC company that we review at Merchant Maverick, placing special emphasis on key characteristics to generate our service provider ratings.
When rating ERC companies, we use a 22-point rubric that looks at fees, features, refund process and timeline, customer service, and user reviews. We weigh each section differently to calculate the total star rating.
Each section is further broken down into granular, weighted subsections, in which we look at specific attributes, like whether reduced fees are available for upfront payments, the availability of ERC loans and advances, audit protection, and no-cost ERC consultations.
Learn more about how we rate ERC providers.
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The vendors that appear on this list were chosen by subject matter experts on the basis of product quality, wide usage and availability, and positive reputation.
Merchant Maverick’s ratings are editorial in nature, and are not aggregated from user reviews. Each staff reviewer at Merchant Maverick is a subject matter expert with experience researching, testing, and evaluating small business software and services. The rating of this company or service is based on the author’s expert opinion and analysis of the product, and assessed and seconded by another subject matter expert on staff before publication. Merchant Maverick’s ratings are not influenced by affiliate partnerships.
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