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Join For FreeBHG Financial offers small business loans to businesses with strong industry experience, solid revenues, and good FICO scores.
Total Rating | 4.0 |
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Rates & Fees4.3 | |
Services4.3 | |
Eligibility Requirements3.5 | |
Application4.0 | |
Sales & Advertising Transparency5.0 | |
Customer Service2.9 | |
User Reviews4.8 |
Table of Contents
BHG Financial is a lender that has funded over $18 billion in small business and personal loans since 2001. BHG got its start by funding medical professionals but has since expanded to providing business and personal loans to professionals across a variety of industries.
BHG Financial specializes in funding established businesses, as well as experienced professionals looking for startup funding. While newer businesses with a lack of industry experience, revenue, or credit history need not apply, businesses that do meet the stringent requirements will potentially be rewarded with competitive rates and long repayment terms.
Services4.3 |
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Lending Services 5.0 |
Lending Limits 5.0 |
Payment Portal & Mobile App 2.5 |
BHG Financial offers the following products:
For the purposes of this review, we will be focusing on BHG’s business funding products.
BHG notes that loans typically range from $20,000 to $250,000, but well-qualified borrowers may qualify for up to $500,000.
BHG Financial’s small business loans can be used for working capital, consolidating debt, acquiring a business, or for other purposes. Startup loans can be used for starting a business, acquiring a practice, buying into a partnership, investing in real estate, starting a side hustle, and more.
While not for everyone, BHG Financial does provide solid options for established businesses and well-qualified startups that want long-term, low-cost funding.
Eligibility Requirements3.5 |
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Availability 5.0 |
Borrower Qualifications 2.8 |
Transparency 3.0 |
One of the downsides of BHG Financial is that specific borrowing requirements are not listed. The lender does, however, offer some average statistics that can help borrowers determine if this solution is right for them.
Based on BHG Financial’s average stats, borrowers seeking a small business loan typically have the following:
According to BHG, the average small business loan issued is $153,000.
If you’re seeking funding for a startup, the average borrower has:
The average startup loan issued is $108,000.
What stands out about BHG Financial in terms of its startup loans is that a lending decision can be made based on the applicant’s W-2 or personal income — no new business pro forma required. This is pretty unique when compared to other lenders, although borrowers will still have to meet the strict business experience, personal income, and credit score requirements to qualify.
While not as transparent as we like to see, we at least appreciate that some information is provided. And while it does appear that BHG has strict borrowing requirements, established businesses with solid revenue and credit scores may find the funding they’re looking for through BHG Financial.
Rates & Fees4.3 |
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Pricing 4.4 |
Affordability 4.2 |
One of the areas where we feel as though BHG Financial could improve is by disclosing its rates and fees. Very little information is provided, although it is disclosed that the minimum APR for loans with 12-year terms is 8.69%. Maximum repayment terms are 12 years, and payments are made monthly.
BHG does disclose that its small business loans have fixed rates and an origination fee is charged (although the amount is not disclosed).
BHG’s startup loans are secured and do not have pre-closing costs.
A UCC lien applies to both startup loans and small business loans.
Although it doesn’t disclose all rates and fees, BHG Financial does have a great loan estimate tool on its website. With just a little bit of information (such as the amount you wish to borrow and your FICO score range), you can get an estimate of your monthly payment. You can adjust the term length and borrowing amount to see updated monthly payments.
While this tool is helpful, we typically like to see more transparency surrounding terms and fees. This factor did impact our rating for this category.
Application4.0 |
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Application Process 5.0 |
Application Timeline 3.0 |
BHG’s application process is simple, straightforward, and completely online. When you start the application, you’ll select personal loans or business loans.
The application requires basic information, including the requested loan amount, the purpose of the loan, personal information including name and address, personal income, credit score range, date of birth, social security number, and information about your business. Just submitting an application does not impact your credit score.
Once you complete and submit the application, BHG states that you could get approved in as little as 24 hours. BHG’s loan specialists will begin working to create a personalized funding solution for your business.
If you’re approved, you can receive funds in as little as three days — which is pretty quick for long-term funding.
Sales & Advertising Transparency5.0 |
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Sales Practices 5.0 |
Web Presence 5.0 |
Overall, BHG Financial provides a good amount of information on its website. While not quite as transparent as it could be, the company does provide enough information to help businesses determine if they should put in an application. If they’re still unsure, the application process is quick and easy (and doesn’t impact credit).
All information is very straightforward with no fluff, gimmicky marketing, confusing language, or red flags. BHG Financial has social media profiles, where the company posts frequently.
Customer Service2.9 |
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Personal Support 3.7 |
Self-Service 1.0 |
BHG Financial offers a few ways to get in touch, whether you’re a potential borrower or a current customer.
BHG Financial Customer Service | Availability |
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Phone Support | |
Email Support | |
Support Tickets | |
Live Chat | |
Dedicated Support Representative | |
Knowledge Base or Help Center | |
Videos & Tutorials | |
Company Blog | |
Social Media |
You can contact BHG Financial by phone, email, or through an online form. BHG Financial also has profiles on Facebook, X/Twitter, Instagram, LinkedIn, and YouTube. There is no knowledgebase or help center, and there’s also no company blog. We took this into account for our rating.
As far as the quality of service, customers are overall pleased with the level of service they’ve received, with no major red flags or recurring complaints to note.
User Reviews4.8 |
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User Feedback 5.0 |
Review Site Aggregate 4.6 |
BHG Financial’s reviews are overwhelmingly positive. The company earns a 4.7 rating on Trustpilot (based on 3,900+ reviews) and a 4.5 rating on the BBB website (based on 1,100+ reviews).
While its reviews are mostly positive, there are a few complaints to keep in mind, including:
The positive reviews far outweigh the negative. Thousands of customers were pleased with BHG Financial, citing that they most liked:
BHG Financial earns a solid 4 out of 5 stars, earning high marks for its great customer support, user reviews, and easy application process. However, its overall score was lowered due to a lack of transparency, as well as borrowing requirements that may be difficult for many businesses to meet.
However, established businesses that can meet these requirements can potentially score low rates and long repayment terms — all without having to wait weeks for funding. Applicants with industry experience, strong revenue, and good credit may qualify for startup funding without the hassles typically associated with these types of loans.
If BHG Financial seems like a good fit, it’s worth submitting an application (with no impact on your credit score) or using the company’s loan estimator to check out potential monthly payments. If you’re still looking for options, make sure to check out our list of the best small business loans for other solutions.
Merchant Maverick has been researching and reviewing business lenders since 2015. Our writers have tested over a hundred different funding products, including traditional term loans, online loans, lines of credit, start-up loans, merchant cash advances, and equipment financing. In each review, we evaluate rates and fees, services, eligibility requirements, application process, sales and advertising transparency, customer service, and user reviews.
Read more about how we rate business loans and funding products.
When comparing different lenders and loan products, we consider many data points, including the ease and transparency of the application process, interest rates, repayment structure, sales ethics, time to funding, revenue and time in business qualifications, and credit score requirements. Our lists of the best funding products include only those we’ve deemed worthwhile from multiple vantage points, and often share qualities such as widespread accessibility across fifty states, low rates, flexible requirements, and competitive borrowing amounts.
We spend an average of 10-15 hours researching and updating each one of our lists, making sure the loans and funding products included meet our internal standards for quality and reputation.
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The vendors that appear on this list were chosen by subject matter experts on the basis of product quality, wide usage and availability, and positive reputation.
Merchant Maverick’s ratings are editorial in nature, and are not aggregated from user reviews. Each staff reviewer at Merchant Maverick is a subject matter expert with experience researching, testing, and evaluating small business software and services. The rating of this company or service is based on the author’s expert opinion and analysis of the product, and assessed and seconded by another subject matter expert on staff before publication. Merchant Maverick’s ratings are not influenced by affiliate partnerships.
Our unbiased reviews and content are supported in part by affiliate partnerships, and we adhere to strict guidelines to preserve editorial integrity. The editorial content on this page is not provided by any of the companies mentioned and has not been reviewed, approved or otherwise endorsed by any of these entities. Opinions expressed here are author’s alone.