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Trying to decide between a cloud based POS or a locally-installed point of sale system? Read on to discover the benefits and disadvantages of having your POS on the cloud.
Kymberlin earned her Bachelor of Arts in Creative Writing from Pacific University in 2020 and resides in Portland, Oregon.
WRITTEN & RESEARCHED BY
Kymberlin BushKymberlin earned her Bachelor of Arts in Creative Writing from Pacific University in 2020 and resides in Portland, Oregon.
Expert Contributor
Last updated onUpdated
Matt has been helping small businesses make decisions since 2017. He has written reviews and articles across many different channels but specializes in the point of sale, payroll, and small business insurance categories and has been quoted in articles for Fox Business, Forbes, and other publications. Prior to joining Merchant Maverick, Matt was a journalist and editor for 14 years for a pair of weekly newspapers. He is a graduate of the University of Oregon and currently resides in Gladstone, Oregon.
REVIEWED BY
Matt ShermanMatt has been helping small businesses make decisions since 2017. He has written reviews and articles across many different channels but specializes in the point of sale, payroll, and small business insurance categories and has been quoted in articles for Fox Business, Forbes, and other publications. Prior to joining Merchant Maverick, Matt was a journalist and editor for 14 years for a pair of weekly newspapers. He is a graduate of the University of Oregon and currently resides in Gladstone, Oregon.
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Our content reflects the editorial opinions of our experts. While our site makes money through referral partnerships, we only partner with companies that meet our standards for quality, as outlined in our independent rating and scoring system.
Key Takeaway
Cloud-based POS systems are ideal for businesses without a physical location or those that need to manage operations from multiple locations, offering benefits like real-time reporting, third-party integrations, and lower upfront costs.
Have you been debating between a cloud-based and locally installed POS system?
Businesses that sell from different locations (businesses that sell farmers’ markets or pop-ups, etc.) or don’t have a physical location will benefit the most from a cloud-based POS. And businesses that need more comprehensive offline capabilities (like food trucks that need POS) or want to keep their data on the premises will benefit more from a non-cloud-based POS.
No matter which you need, many of the best small business POS options offer cloud-based and locally-installed options, so you can ensure you are matched with a system that works and grows with you.
A cloud-based POS system stores information in the cloud instead of on a computer in your actual store or office.
Like a traditional POS system, a cloud-based POS also includes a device capable of connecting to the internet (cellphone, tablet, etc.) and backend information like customer profiles, POS reports, inventory management, and more.
Benefits Of Cloud-Based POS Systems
The main benefit of a cloud-based POS system is that you don’t have to be at a dedicated computer or device to access your system.
With a cloud-based system, you can be anywhere and still have access to information that’s crucial to your business.
Here are some other benefits of a cloud-based POS system for you to consider:
Third-party software integration
Lower upfront costs
Easier maintenance
Real-time reporting
Industry-Specific Cloud-Based POS Benefits
Some industries are going to benefit more from cloud-based POS systems than others.
Food
Many kinds of businesses fall under the “food service” umbrella, including full-service restaurants, quick-service establishments, bars, and food trucks (or other mobile food operations). Some of these benefits will be better suited to one kind of eatery than another.
Tableside ordering and payments via mobile POS devices like tablets or dedicated units
Up-to-date expansive inventory management
Self-serve kiosks
Multi-location management at a lower cost
eCommerce
Businesses that don’t have a dedicated warehouse or storefront might find it difficult to use a locally installed POS system. A cloud-based system that can be accessed from any internet-enabled device is going to offer the following benefits for online sellers:
Direct eCommerce and online marketplace integration
Advanced and automatically updated inventory tracking
Integration with popular shipping providers
Personal Service
Service-based businesses like salons and spas are going to gravitate towards cloud-based POS systems because of the lower cost and lack of space for a locally installed system.
eCommerce integration for selling physical products
Customer loyalty programs
Inventory management software
Tax software
Marketing software
Hospitality
As a business that falls somewhere between rental, service-based, and food service, hospitality can be a hard industry to find an affordable and effective POS for.
Here are the main benefits of a cloud-based POS for hospitality businesses:
Mobile restaurant payments (poolside, room service, traditional full-service restaurant)
While a cloud-based POS system is a great option for many businesses, there are some disadvantages you should keep in mind if you want to make the switch from a locally installed system.
Data Not On-Premises: There is, of course, a cybersecurity risk with any data that isn’t physically kept safe at your business. But most cloud-based POS invest heavily in defenses for their servers and your data. The automatic updates you receive with a cloud-based POS are meant to keep you and your data safe from potential breaches or attacks.
Limited Offline Capabilities: Cloud-based POS systems rely heavily on an internet connection to run, while locally installed systems can run with or without a connection. This is a major sticking point for potential customers who run businesses that don’t have access to reliable internet connections at all times. The cloud-based POS industry has seen this, however, and most major POS providers offer some form of offline mode that can, at the very least, still take payments to be processed at a later date when the internet connection is restored.
Not convinced that your business needs a full POS system and can just have a traditional cash register? Check out our article on POS VS cash registers to learn the major differences between the two kinds of systems.
How To Choose A POS System
When you are shopping for a POS system, cloud-based or otherwise, you need to consider:
Our article on how to choose a POS system breaks down each of these factors and can help you decide. If you have any questions or run into any hurdles, don’t hesitate to reach out and ask a question to our experts.
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We Recommend Square POS For Your Business 🏆User-friendly & feature-rich point of sale system with affordable pricing.Square POS is an intuitive and simple point of sale platform. It offers customizable tools and a variety of add-ons to fit your business needs and reach your goals.Get StartedNo credit card required