Square Invoices Review

Pros

• No monthly fees
• Easy to use
• Excellent mobile apps
• Impressive feature set
• Numerous integrations

Cons

• Unsuited for service-based businesses
• No multi-currency support
• Unsuited for high-risk industries

What Is Square Invoices?

Square Invoices is software that is part of the Square ecosystem, providing invoicing, sales tracking, contact management, and more.

When you create a Square Invoices account, you gain access to the entire Square Dashboard. It differs from typical invoicing software in that you won’t find features such as project management, making it difficult for service-based businesses to use the software. The software offers no multicurrency support and limited sales tax functionality.

What Square does offer you won’t find in other invoicing solutions. For some businesses, this may completely outweigh the software’s faults. Considering that payment processing is what Square does best, this software is a great option for small businesses looking for quick billing, online payment processing, detailed sales analytics, a free point of sale app, and advanced inventory.

Square Invoices Pricing

When you sign up for a free Square Invoices account, you’re signing up for a free Square account with access to the Square Dashboard (where you’ll find the invoicing feature). A Square account is completely free, but you will have to pay if you accept online invoice payments.

Square Invoices has two pricing plans.

Square Invoices Free Plan

The Free Plan costs $0/month and includes: 

• Processing rates of 3.3% + $0.30/per invoice online, 2.6% + $0.10/per tapped, dipped, or swiped payments, $3.5% + $0.15/per card on file or manually keyed in payments
• ACH payments: 1% per transaction (minimum fee of $1 per transaction)
• Afterpay: 6% + $0.30 per payment
• Square dashboard
• Invoicing
• Recurring invoices
• Estimates
• Sales tracking
• Contact management
• Basic employee management
• Appointments
• Point of sale (POS) app
• eGift cards
• Loyalty program
• 15+ reports

Plus Plan

The Plus Plan costs $20/month and includes everything from the Free Plan, plus: 

• Processing rates of 2.9% + $0.30/per invoice paid online, 2.6% + $0.10 per tapped, dipped, or swiped payments, 3.5% + $0.15 per card on file or manually keyed in payments
• Batch invoices
• Custom invoice layouts
• Add custom fields to contracts
• Multi-package estimates
• Track open and completed projects
• Share files and status with customers

Extra Square Invoices Costs & Fees

In addition to the features built-in to your free Square account, you can also purchase these Square plans and add-ons.

• Square Debit Card: Tired of waiting for your hard-earned money to process? Square Debit Card is a business debit card that you can use to get immediate access to your Square balance.
• Square Capital: Square offers business financing to qualifying small businesses. Read our complete Square Capital review to learn more.
• Square Advanced Access: Square already comes with basic Team Management, but to add advanced user permissions and analytics, you’ll need to purchase Square Advanced Access (formerly known as Team Plus). This service costs $35/month per location.
• Square Payroll: You can add Square Payroll for employees for $35/month + $6/month per paid employee. Contractor only payroll costs $6/month per paid contractor.
• Square Appointments: Square Appointments can be added to your account for $0-$69/month.
• Square Marketing: Square Payroll is an incredibly cool service that allows you to create email campaigns, newsletters, event invitations, group discounts, birthday rewards, and more. This service starts at $15/month for up to 500 customers.
• Square For Restaurants: Square for Restaurants is an advanced restaurant-specific POS solution with multiple location management, menu support, coursing, and more. This service costs $0-$165+/month plus payment processing fees.
• Square For Retail: Square for Retail is an advanced POS solution with advanced inventory, custom label printing, and more. Plans cost $0-$89+/month plus payment processing fees.
• Square Hardware: Square also sells card hardware, such as mobile card readers, registers, and stands, which are the products that made this company in the first place. Visit Square’s website for product information and pricing details, and check out our Square hardware overview.

Overall, Square’s pricing is quite affordable, especially if you take advantage of its free plans. For its competitive pricing, we give Square Invoices a rating of 4.6/5.

Is Square Invoices Easy To Use?

While it can be confusing to learn everything that Square is capable of, actually using the software is a piece of cake.

The UI is modern and well-organized, and the features are intuitive and easy to navigate. There’s a Getting Started dashboard to help you get up and running, and there’s a built-in help center if you need any additional assistance along the way.

If you want to take invoicing on the go, Square has you covered with its great mobile apps.

Square offers 100+ integrations covering everything from accounting to eCommerce, inventory, healthcare management, and more. API is available for developers.

Overall, Square Invoices is extremely easy to use, earning it a perfect 5-star rating for ease of use.

Square Invoices Features

Square Invoices offers an incredible number of features. While you won’t find all of the typical things we usually see with invoicing software, Square has some unique additions that you won’t find anywhere else.

However, we do have to consider that Square Invoices is missing some key features you’ll find with most of its competitors, such as expense tracking, built-in time tracking, and projects. For this reason, we give Square Invoices a rating of 2.7/5 for its features.

Here’s an overview of what the software can do:

Square Invoices Customer Service & Support

Square offers several great support options, and representatives are generally kind and knowledgeable. Phone support is limited to business hours during the week, but paid accounts have access to it 24/7.

Square gets it right with its help center and has tons of guides for using the software. Overall, we give Square a 5-star rating for its customer support.

Here’s a full list of what to expect from Square’s customer support:

• Phone: You can call Square for help. There’s a call-back option if you don’t want to wait on hold.
• Email: Square does offer email support, with responses varying from one to three days.
• Help Center: Square’s help center has tons of great how-to articles and a handy search bar to help you find what you’re looking for.
• Community: There’s a Square community where you can ask questions of existing Square users and search old inquiries as well.
• In-Software Help: From within the software, you can access the help center or live chat with a bot that can answer basic questions. The bot will direct you to a representative via phone or email if it can’t answer your question.
• Guides: Square offers several guides on accepting payments, managing your business, and more.
• YouTube: Square has an expansive YouTube channel with numerous tutorials.
• Square Blog: Square maintains a blog with helpful business articles for small business owners.
• Social Media: Square is active on X/Twitter, Facebook, and Instagram.

User Reviews

Square reviews are a mixed bag, but it’s important to note that not all user feedback is specific to Square Invoices. Square has had over 900 complaints on the BBB over the past year, and the company receives a dismal rating of 1.2/5 stars on Consumer Affairs.

On the plus side, Square has good ratings across several review sites. The company receives ratings of 4.6/5 (based on 85+ reviews) on GetApp and 4.7/5 (based on 160+ reviews) on G2.

We considered the quality and quantity of these user reviews when giving our own score of 4.4/5.

Negative Reviews & Complaints

Here are some of the recurring issues users experience:

• Limited invoice templates & customizations
• Emailed invoices end up in spam folders
• Expensive processing fees
• Cancelled accounts & fund holds

Positive Reviews & Testimonials

Here are some of the things users love about Square Invoices:

• Affordable invoicing solution
• Professional invoice template
• Time-saving automations
• Invoice tracking
• Easy to use
• Mobility

Is Square Invoices Secure?

Square uses data encryption and two-factor authentication to protect your company’s data. Data is stored in a secure, undisclosed facility. The company is PCI-DSS compliant as well. Square also uses risk visualization to “stop fraud before it happens.”

This feature, in particular, is a double-edged sword. While it’s nice that the company watches out for unusual activity, this often leads to funds being held or accounts being closed — even when a transaction is legitimate.

What does all of this mean for your business in terms of security? Make sure any emails you receive are actually from Square, and use Square Secure to help prevent your funds from being held. Check out Square’s help center for additional resources on recognizing and reporting phishing scams.

Square Secure

Square has a built-in feature called Square Secure that helps protect your company in the case of disputes or chargebacks. The way Square puts it, the bank fights for the customer, but Square fights for you — the seller.

This service is also incredibly important to help safeguard your funds. As we mentioned in the negative reviews section, users have had issues with their funds being held or accounts being closed entirely for abnormal or large transactions. You can use Square Secure to provide sample invoices and legal documentation about your business’s proceedings so Square can better understand what “normal processing” looks like for your business.

Final Verdict: Is Square Invoices Worth It?

Despite not having a monthly subscription fee, Square Invoices has many great features typically only found with paid invoicing software. Square has one of the best point of sale apps you’ll find, with advanced inventory, detailed customer analytics, and sales insights that you won’t find in a normal invoicing software app.

Square also offers an attractive invoice template and makes it incredibly easy for customers to pay invoices online. The auto-schedule invoicing feature and strong mobile apps are the icing on the cake. For businesses in need of these features, we give Square two thumbs up.

Something else to consider is that small business owners will frequently purchase invoicing software and integrate it with Square to accept online payments. Square Invoices cuts out the middleman and saves you quite a bit of money in the process. The software is ideal for business owners looking for an all-in-one invoicing and payment processing solution and is ideal for product-based businesses.

Square Invoices is missing project management, which could be a dealbreaker for service-based businesses. There’s no expense tracking or multicurrency support. However, if you can live without these features, get started with a free Square account and take the software for a spin. Overall, we rate Square 4.2 out of 5 stars, making it a solid choice for invoicing (especially if you plan to use or already use other Square products).

Invoicing Software Review Methodology

We spend hours researching and evaluating invoicing software that we review at Merchant Maverick, placing special emphasis on key characteristics to generate our service provider ratings.

When rating invoicing software, we use a 35-point rubric that looks at pricing, ease of use, features, customer service, and user reviews. We weigh each section differently to calculate the total star rating. 

• Pricing: 30% of the total star rating
• Ease Of Use: 20% of the total star rating
• Features: 30% of the total star rating
• Customer Service: 15% of the total star rating
• User Reviews: 5% of the total star rating

Each section is further broken down into granular, weighted subsections, in which we look at specific attributes, like whether additional accounting features are available, the cost and quality of each pricing plan, the number of extra fees, and the availability of a free trial. 

Learn more about how we rate invoicing software.

The Merchant Maverick Seal of Approval 🏆

Square Invoices	Visit Site

After hours of in-depth research and evaluation, we can confidently recommend this brand to our readers. Get started today and see Square Invoices for yourself.

The Merchant Maverick Seal of Approval 🏆

Square Invoices	Visit Site

After hours of in-depth research and evaluation, we can confidently recommend this brand to our readers. Get started today and see Square Invoices for yourself.