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Zoho Books Review

Thanks to competitive pricing and great usability, Zoho Books shines as an accounting app for small businesses, though it may be too limited for some larger companies.

    Erica Seppala
  • Last updated onUpdated

  • Chelsea Krause
  • REVIEWED BY

    Chelsea Krause

    Lead Staff Writer

Our content reflects the editorial opinions of our experts. While our site makes money through referral partnerships, we only partner with companies that meet our standards for quality, as outlined in our independent rating and scoring system.

Zoho Books

Total Rating 4.7
Pricing4.7

Ease Of Use4.3

Features4.8

Customer Service4.8

User Reviews4.6

Accounting Method

Accrual & Cash Basis

Pricing Range

$0-$275/month

Business Size

Best suited for small to mid-sized businesses with 15 or fewer users

Zoho Books At A Glance

  • Zoho Books is feature-rich accounting software that is highly scalable for small to medium-sized businesses and has a free plan option
  • It has some of the highest ratings for ease of use among accounting software programs on the market, and its mobile apps are also reviewed exceptionally well
  • Zoho Books continues to improve its feature set based on customer feedback

Accounting Software Review Methodology

We spend hours researching and evaluating each accounting software system we review at Merchant Maverick, placing special emphasis on key characteristics to generate our ratings.

Weighted Rating Breakdown

Pricing 30%
Features 30%
Ease Of Use 20%
Customer Service 15%
User Reviews 5%

When rating accounting and invoicing software, we use a 47-point rubric that looks at pricing, ease of use, features, customer service, and user reviews. We weigh each section differently to calculate the total star rating.

  • Pricing: 30% of the total star rating
  • Ease Of Use: 20% of the total star rating
  • Features: 30% of the total star rating
  • Customer Support: 15% of the total star rating
  • User Reviews: 5% of the total star rating

Each section is further broken down into granular, weighted subsections, in which we examine specific attributes like relative cost, number of subscription tiers, data import, invoicing tools, quotes and estimates, client portal availability, bookkeeping support options, and the usability of the software interface. We also ensure that the software offers most standard accounting features and reports, awarding higher rankings to those that provide advanced services, like tax filing.

Read more about how we rate accounting software.

Erica Seppala

Erica Seppala

Editor & Senior Staff Writer at Merchant Maverick
Erica began writing on small business topics in 2008. She joined Merchant Maverick in 2018 and focuses on loans, accounting, and POS. She is a Certified ProAdvisor for QuickBooks Online and QuickBooks Payroll. She has been cited in MSN, Reader's Digest, Vox, U.S. News & World Report, and Real Simple. She is a graduate of Limestone University and resides in Greenville, South Carolina.
Erica Seppala
View Erica Seppala's professional experience on LinkedIn.



The Merchant Maverick Seal of Approval 🏆

Zoho Books


Start Trial

After hours of in-depth research and evaluation, we can confidently recommend this brand to our readers. Get started today and see Zoho Books for yourself.

The Merchant Maverick Seal of Approval 🏆

Zoho Books


Start Trial

After hours of in-depth research and evaluation, we can confidently recommend this brand to our readers. Get started today and see Zoho Books for yourself.

To learn more about how we score our reviews, see our Accounting Software Rating Criteria.