ERC Business Solutions helps business owners claim the ERC tax credit. However, there are a few red flags that indicate you're better off working with another ERC company.
WRITTEN & RESEARCHED BY
Editor & Senior Staff Writer
Last updated onUpdated
REVIEWED BY
Lead Staff Writer
| Total Rating | 1.5 |
|---|---|
| Fees2.0 | |
| Features0.2 | |
| Refund Process & Timeline2.7 | |
| Customer Service0.9 | |
| User Reviews0.7 | |
On 1/10/24, IRS Commissioner Daniel Werfel announced that the IRS is continuing to improve and automate ERC review procedures and will begin processing new ERC claims in the spring following the moratorium implemented in September. Existing claims are still being processed and eligible businesses can still submit an ERC claim through reputable ERC companies to be processed when the moratorium ends. Visit our full breakdown of the ERC pause for the latest information.
Table of Contents
ERC Business Solutions provides Employee Retention Tax Credit services to business owners that are eligible to receive this refundable tax credit. The company states that it has worked with thousands of businesses and continues to assist clients with maximizing their ERC refunds.
While ERC Business Solutions seems like other ERC companies on the surface, there are a few concerning issues to keep in mind before proceeding. Keep reading to learn more.
ERC Business Solutions specializes in helping eligible small businesses claim the ERC. No additional services are provided.
| Fees2.0 |
|---|
| ERC Refund Fees 0.7 |
| ERC Consultation Fees 5.0 |
ERC Business Solutions does not disclose any information about its fees for claiming the ERC on behalf of businesses. The company does state that fees aren’t paid until you receive your refund. This information isn’t clearly posted on the website and can instead be found on the website’s animated explainer video.
Due to this lack of transparency (and no user reviews to indicate whether fees or competitive), ERC Business Solutions received a low score in this area. The company does get a few points for offering a free ERC analysis.
For more transparent ERC fees, check out Innovation Refunds or Omega Accounting which both offer competitive pricing structures.
| Features0.2 |
|---|
| ERC Services 0.3 |
| Additional Tax Services 0.0 |
Compared to other ERC companies, ERC Business Solutions falls far behind, which is reflected in our rating.
The company doesn’t offer ERC advances, an ERC calculator, or any resources to help educate its clients about ERC. What it does offer includes:
You’re better offer checking one of these top ERC companies that offer better features and have stronger reputations.
| Refund Process & Timeline2.7 |
|---|
| Ease Of Refund Process 2.5 |
| Speed Of ERC Processing 3.0 |
ERC Business Solutions appears to have an easy ERC claim process. The first step is to get in touch with the company for your free ERC analysis by filling out a short online form. If you qualify, you can get on a call with the company to discuss additional details.
Once you decide to move forward, you’ll sign an agreement with the company (make sure to read it over if you’ve made it this far) and submit documentation and information. This will be used to calculate the amount of your refund. ERC Business Solutions will complete your forms and submit them to the IRS for processing. Funds will be disbursed in the next few months, although it could potentially take one year or longer.
While most ERC companies provide a general timeline for how long the process takes from analysis to IRS submission, ERC Business Solutions does not provide this information. We rated the company accordingly due to the lack of transparency.
| Customer Service0.9 |
|---|
| Personal Support 1.8 |
| Self-Service 0.0 |
ERC Business Solutions can be reached by phone, email, or through an online form.
| ERC Business Solutions Customer Service | Availability |
|---|---|
| Phone Support | |
| Email Support | |
| Support Tickets | |
| Live Chat | |
| Dedicated Support Representative | |
| Knowledge Base or Help Center | |
| Videos & Tutorials | |
| Company Blog | |
| Social Media |
The company does have a LinkedIn page, but it contains very little information about the business and has no posts. ERC Business Solutions was rated poorly for customer service as the company does not have any videos, FAQs, or other resources that you’d find with other ERC companies. There are also no online reviews to indicate the quality of customer service.
| User Reviews0.7 |
|---|
| Customer Feedback 0.0 |
| Review Site Aggregate 1.0 |
ERC Business Solutions reviews are nonexistent. The company doesn’t feature any testimonials on its website, and third-party review sites have no reviews for ERC Business Solutions. These factors are reflected in our rating.
There is, however, a Better Business Bureau profile linked to the toll-free phone number listed on ERC Solutions’ website. This listing is under the name “Erg Business Solutions LLC” and has a single one-star review. According to this ERC Business Solutions BBB profile, the business is not accredited.
Check out ERC Specialists or Omega Accounting Solutions for a more credible ERC company with proven testimonials and better customer support.
There’s one negative review on the BBB profile. This review states that the company has an issue with its phone number. Upon further inspection, the phone number does appear to work and is answered by an automated system.
There is also a review on ScamAdviser, which has flagged the ERC Business Solutions website as suspicious due to the lack of owner information, the age of the website, and other factors. The review states that the company has repeatedly texted, called, emailed, and sent mailers despite being asked to stop.
As noted, there are no positive reviews to be found for ERC Business Solutions. Some positive aspects could potentially include:
Choosing the right ERC company to retroactively claim your ERC refund is essential to keeping more money in your pocket and avoiding issues with the IRS further down the road.
Unfortunately, when it comes to choosing the right ERC company, ERC Business Solutions just doesn’t make the cut. Despite claims of working with thousands of clients, there are no positive reviews of the company to be found. Instead, there are two negative reviews, including one on ScamAdviser, which has flagged this company as being suspicious due to its lack of information.
Furthermore, ERC Business Solutions only provides generic information about its services, has a website containing numerous grammatical errors, and has no information about the history of the company. It has no social media presence, and it also doesn’t offer the ERC resources like videos, FAQs, ERC calculators, and blog posts that its competitors do.
For these reasons, Merchant Maverick does not recommend working with ERC Business Solutions. If you’re exploring your options, make sure to do your research and ask questions before making a commitment.
If you’re looking for a reputable company to claim your ERC, start your search with our list of the best ERC companies.
We spend hours researching and evaluating each ERC company that we review at Merchant Maverick, placing special emphasis on key characteristics to generate our service provider ratings.
When rating ERC companies, we use a 22-point rubric that looks at fees, features, refund process and timeline, customer service, and user reviews. We weigh each section differently to calculate the total star rating.
Each section is further broken down into granular, weighted subsections, in which we look at specific attributes, like whether reduced fees are available for upfront payments, the availability of ERC loans and advances, audit protection, and no-cost ERC consultations.
Learn more about how we rate ERC providers.
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The vendors that appear on this list were chosen by subject matter experts on the basis of product quality, wide usage and availability, and positive reputation.
Merchant Maverick’s ratings are editorial in nature, and are not aggregated from user reviews. Each staff reviewer at Merchant Maverick is a subject matter expert with experience researching, testing, and evaluating small business software and services. The rating of this company or service is based on the author’s expert opinion and analysis of the product, and assessed and seconded by another subject matter expert on staff before publication. Merchant Maverick’s ratings are not influenced by affiliate partnerships.
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